Lorelei Brown UX Professional brown.lorelei@gmail.com

Case studies

A selection of projects exploring the intersection of people, purpose, and design.

Line chart comparing enrollment for a selected program (blue) and a comparison program (orange) from 2014 to 2018, with the selected program at 398 students and down 3.1% over five years
EAB - Content strategy, UX design, research
Comcast on-screen guide welcome screen: the ON DEMAND menu with Movies highlighted and ten category buttons including Premium Channels, Kids & Teens, Music and Saved Programs, with a live video window in the upper right
Comcast/Xfinity - IA, research, UX design
Freddie Mac Guide page titled YTD paystub(s): a requirements table with Topic and Requirements columns, annotated with four callouts covering the table's brief summary, title, clearly labeled columns, and parallel bullet lists
Freddie Mac: Guide - content strategy, IA, research
Loan officer persona map titled Loan officer 100%, with Goals (keep it easy for the customer, maximize commission and time to close) and Thinking/Feeling notes (How can I get a better rate? Can this go faster?)Coming soon
FreddieMac - Content strategy, research, operations